Driving Manufacturing Forward with Digital Innovation

Transform manufacturing operations with Microsoft Dynamics 365. ATS delivers tailored, AI powered  solutions to optimize production, streamline supply chains, and boost agility for manufacturers in the Middle East and Africa region. With our expertise, businesses can achieve sustainable growth and thrive in a rapidly evolving digital landscape.

Redefining Manufacturing with Technology

The manufacturing industry is rapidly evolving, with digital transformation being key to staying competitive. ATS partners with manufacturers to deliver Microsoft Dynamics 365 and tailored solutions that optimize workflows, ensure compliance, and improve supply chain visibility.

Key Challenges in Manufacturing Today

Manufacturers face a variety of hurdles in a rapidly evolving market, including:

At ATS, we help manufacturers overcome these challenges through solutions like Microsoft Dynamics 365 Finance and Operations which streamline processes and provide greater operational visibility.​

Complex Supply Chains

Complex Supply Chains

Managing multiple suppliers and distribution networks across regions.

Regulatory Compliance

Regulatory Compliance

Keeping up with evolving regulatory standards and requirements.

Operational Efficiency

Operational Efficiency

Minimising production downtime while maintaining high output and quality.

Customer Experience

Customer Experience

Delivering customised products quickly, with faster response times.

Solutions Tailored to Manufacturing

Microsoft Dynamics 365 offers a comprehensive suite of tools that can transform your manufacturing operations. ATS provides end-to-end implementation and support to address key industry challenges:

Solution:

Microsoft Dynamics 365 Supply Chain Management

 

Impact:

Achieve real-time visibility into supply chain performance, optimise inventory levels, and streamline logistics across regions like UAE and Saudi Arabia. This ensures resilient, cost-efficient operations​.

Solution:

Microsoft Dynamics 365 for Finance and Operations

 

Impact:

Automate workflows to optimise resource use and meet production schedules. ATS helps manufacturers in Egypt and Saudi Arabia eliminate bottlenecks and reduce downtime through tailored automation strategies​.

Solution:

Microsoft Dynamics 365 Quality Management

 

Impact:

Ensure compliance and product quality through automated quality checks, reducing the risk of recalls. We support manufacturers in UAE and Egypt to meet strict industry standards.

Solution:

Microsoft Dynamics 365 Customer Service

 

Impact:

Deliver personalised customer experiences with faster service response times. ATS configures Dynamics 365 Customer Service to help build customer loyalty and meet rising expectations.

Solution:

Microsoft Dynamics 365 Field Service with IoT integration

 

Impact:

Monitor equipment health in real-time and predict potential failures. ATS integrates IoT with Microsoft Dynamics 365 to prevent unexpected downtimes and extend asset life cycles​.

Solution:

Microsoft Dynamics 365 Supply Chain Management with AI

 

Impact:

Leverage features like AI Summaries, Demand Plan Analysis, and Inventory Insights to enhance decision-making and operational efficiency for manufacturers in the UAE, Egypt, and Saudi Arabia.

Why Choose ATS

As a trusted Microsoft solutions partner for the manufacturing sector, ATS offers tailored solutions that drive digital transformation and improve service delivery:

Industry Expertise

With over a decade of experience, ATS has worked with leading manufacturers worldwide, implementing Microsoft Dynamics 365 to drive measurable results.

Microsoft Excellence

As the best Microsoft solutions partner in UAE, Egypt, and Saudi Arabia, ATS brings unmatched expertise in Microsoft Power Platform to the UAE and other regions​.

Proven Track Record:

ATS has delivered consistent, impactful results that help manufacturers increase efficiency, reduce costs, and scale operations.

Al Yaum, a leader in eCommerce and merchant onboarding, faced challenges in managing customers, deals, financial processes, and integrating diverse systems. By implementing Microsoft Dynamics 365 Sales and Business Central, alongside seamless integrations with their Magento portal, Al Yaum transformed its operations. This comprehensive solution enhanced customer management, streamlined financial and supply chain processes, and ensured data flows across platforms, enabling Al Yaum to achieve operational efficiency and scalability.

About the Organization

Al Yaum specializes in merchant onboarding and eCommerce, providing customers and merchants with an intuitive platform for deals, products, and services. The company is dedicated to optimizing customer and deal management while ensuring seamless operational efficiency through innovative technology solutions.

Challenges

Despite its success, Al Yaum faced significant operational challenges:

  1. Customer and Deal Management: Managing a growing customer base and complex deal processes was becoming inefficient with existing systems.
  2. Finance and Supply Chain Oversight: A lack of robust financial tools hindered efficient supply chain and financial management.
  3. Platform Integration: Integration between Al Yaum’s Magento eCommerce portal, CRM, and financial systems was limited, causing data silos and operational inefficiencies.

Solution

To address these challenges, Al Yaum implemented a robust technology stack powered by Microsoft Dynamics 365:

  1. Dynamics 365 Sales: This module was tailored for efficient customer management, deal tracking, merchant onboarding, and product and order processing. It provided a centralized platform for managing all customer interactions and sales activities.
  2. Dynamics 365 Business Central: A modern ERP solution that streamlined financial and supply chain operations, enabling accurate financial tracking, efficient budgeting, and supply chain visibility.
  3. System Integrations:
    • Dynamics 365 Sales & Business Central: Integrated to ensure seamless data flow between customer-facing operations and back-office processes.
    • Magento Portal Integration: Connected Magento with Dynamics 365 Sales to synchronize products, customers, and orders, creating a unified eCommerce ecosystem. Products were passed from CRM to Magento, while customers and orders were relayed back to Dynamics 365 Sales and then to Business Central for fulfillment and financial tracking.

Benefits

  • Streamlined Customer Management: Dynamics 365 Sales enabled Al Yaum to manage customer relationships, track deals, and streamline merchant onboarding processes efficiently. The unified platform allowed for better organization and faster response times to customer needs.
  • Enhanced Financial Oversight: With Dynamics 365 Business Central, Al Yaum improved its financial processes, from cash flow management to automated financial reporting. The solution ensured better budgeting and supply chain management, driving operational efficiency.
  • Seamless Data Integration: The integration between Magento, Dynamics 365 Sales, and Business Central facilitated uninterrupted data flow. This ensured accurate synchronization of products, orders, and customers across platforms, minimizing manual errors and delays.
  • Operational Scalability: The interconnected systems provided a scalable foundation, allowing Al Yaum to handle growth in its customer base, product offerings, and operational complexity with ease.
  • Improved Decision-Making: Real-time dashboards and analytics offered actionable insights, empowering Al Yaum’s leadership to make informed decisions and address issues proactively.

Conclusion

The implementation of Dynamics 365 Sales and Business Central, combined with Magento portal integration, has revolutionized Al Yaum’s operations. By overcoming integration challenges and streamlining financial and customer management processes, Al Yaum is now better equipped to deliver exceptional service to its customers and merchants.

 

Transform Your Manufacturing Today

Unlock the potential of Microsoft Dynamics 365, Power Platform and Copilot to optimize operations, enhance supply chain visibility, and drive efficiency. Contact ATS to explore tailored solutions that empower your manufacturing business to thrive.

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