Simplify Healthcare Management with Care365

ATS empowers healthcare providers across the Middle East and Africa to enhance patient care, streamline operations, and improve efficiency with Care365, a comprehensive clinic management solution.

Revolutionize Healthcare Management with Care365

In the healthcare industry, accurate and actionable data is essential for delivering quality patient care. Care365 simplifies the complexity of managing healthcare systems by providing a centralized platform to streamline data management, enhance collaboration, and improve patient outcomes.

 

As a leading solutions provider in the Middle East and Africa, ATS ensures that healthcare providers leverage Care365 to deliver seamless, patient-centric care while boosting operational efficiency.

As a leading Microsoft Solutions Partner in the Middle East and Africa, ATS ensures businesses harness the full potential of Microsoft Copilot to drive operational excellence and innovation.

Key Features of Care365

Better Patient Experience

Automate processes, reduce wait times, and provide patients with timely updates on appointments and treatment plans.

Benefits:

  • Faster patient interactions
  • Reduced administrative burdens
  • Enhanced trust through timely communication

Seamless Collaboration

Break down data silos to enable smooth coordination across departments. Care365’s cloud-based platform provides a 360-degree view of patient data for better decision-making.

Benefits:

  • Improved team collaboration
  • Real-time access to patient data
  • Enhanced care management efficiency

Efficiency and Insight

Track and evaluate patient outcomes easily with real-time analytics. Care365 delivers actionable insights to improve decision-making and enhance business growth.

Benefits:

  • Data-driven insights for better patient care
  • Predictive analytics to identify trends
  • Optimized resource allocation

Anytime, Anywhere Access

With mobile compatibility, Care365 ensures healthcare providers can manage critical data and workflows anytime, anywhere.

Benefits:

  • Enhanced connectivity and responsiveness
  • Mobile-friendly for on-the-go access
  • Centralized access for remote teams

Why Choose ATS Care365?

ATS has helped healthcare providers across the Middle East and Africa streamline operations and improve patient care with Care365:

Designed for You

Care365 is designed by keeping clinics in mind, addressing the most pressing pain points of the clinic operations

Easy Implementation

Ready to implement product, that becomes a part of your existing system with just a few clicks.

Dedicated Support

Offering dedicated support for Care365, resolving issues and concerns on the go.

Proven Results

ATS has a track record of helping healthcare providers improve patient outcomes and operational efficiency.

Advanced Capabilities of Care365

Flexible Appointment Scheduling

Flexible Appointment Scheduling

Enable seamless scheduling across multiple channels, including online portals, mobile apps, and call centers.

Insurance & Approvals Management

Insurance & Approvals Management

Simplify the management of insurance approvals and claims with fast, compliant processes.

360° Profile View

360° Profile View

Comprehensive profiles for patients, doctors, nurses, and infants ensure all critical data is at your fingertips.

Emergency Map

Emergency Map

Real-time tracking for ambulance calls and critical requests ensures rapid response.

ATS offers a full suite of features with Care365, enabling healthcare providers to elevate patient care and streamline clinic operations

Real Stories of Transformation

Al Yaum, a leader in eCommerce and merchant onboarding, faced challenges in managing customers, deals, financial processes, and integrating diverse systems. By implementing Microsoft Dynamics 365 Sales and Business Central, alongside seamless integrations with their Magento portal, Al Yaum transformed its operations. This comprehensive solution enhanced customer management, streamlined financial and supply chain processes, and ensured data flows across platforms, enabling Al Yaum to achieve operational efficiency and scalability.

About the Organization

Al Yaum specializes in merchant onboarding and eCommerce, providing customers and merchants with an intuitive platform for deals, products, and services. The company is dedicated to optimizing customer and deal management while ensuring seamless operational efficiency through innovative technology solutions.

Challenges

Despite its success, Al Yaum faced significant operational challenges:

  1. Customer and Deal Management: Managing a growing customer base and complex deal processes was becoming inefficient with existing systems.
  2. Finance and Supply Chain Oversight: A lack of robust financial tools hindered efficient supply chain and financial management.
  3. Platform Integration: Integration between Al Yaum’s Magento eCommerce portal, CRM, and financial systems was limited, causing data silos and operational inefficiencies.

Solution

To address these challenges, Al Yaum implemented a robust technology stack powered by Microsoft Dynamics 365:

  1. Dynamics 365 Sales: This module was tailored for efficient customer management, deal tracking, merchant onboarding, and product and order processing. It provided a centralized platform for managing all customer interactions and sales activities.
  2. Dynamics 365 Business Central: A modern ERP solution that streamlined financial and supply chain operations, enabling accurate financial tracking, efficient budgeting, and supply chain visibility.
  3. System Integrations:
    • Dynamics 365 Sales & Business Central: Integrated to ensure seamless data flow between customer-facing operations and back-office processes.
    • Magento Portal Integration: Connected Magento with Dynamics 365 Sales to synchronize products, customers, and orders, creating a unified eCommerce ecosystem. Products were passed from CRM to Magento, while customers and orders were relayed back to Dynamics 365 Sales and then to Business Central for fulfillment and financial tracking.

Benefits

  • Streamlined Customer Management: Dynamics 365 Sales enabled Al Yaum to manage customer relationships, track deals, and streamline merchant onboarding processes efficiently. The unified platform allowed for better organization and faster response times to customer needs.
  • Enhanced Financial Oversight: With Dynamics 365 Business Central, Al Yaum improved its financial processes, from cash flow management to automated financial reporting. The solution ensured better budgeting and supply chain management, driving operational efficiency.
  • Seamless Data Integration: The integration between Magento, Dynamics 365 Sales, and Business Central facilitated uninterrupted data flow. This ensured accurate synchronization of products, orders, and customers across platforms, minimizing manual errors and delays.
  • Operational Scalability: The interconnected systems provided a scalable foundation, allowing Al Yaum to handle growth in its customer base, product offerings, and operational complexity with ease.
  • Improved Decision-Making: Real-time dashboards and analytics offered actionable insights, empowering Al Yaum’s leadership to make informed decisions and address issues proactively.

Conclusion

The implementation of Dynamics 365 Sales and Business Central, combined with Magento portal integration, has revolutionized Al Yaum’s operations. By overcoming integration challenges and streamlining financial and customer management processes, Al Yaum is now better equipped to deliver exceptional service to its customers and merchants.

 

Ready to Elevate Patient Care?

Get Care365 for your healthcare organization!

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